Privacy Policy

1. Information we collect — account information

• Full name.
• Email address.
• Phone number.
• Password/authentication information.
• Account preferences.

Order information

• Products purchased.
• Colour selected.
• Inches/length selected.
• Closure selected.
• Payment plan.
• Instalment amount.
• Payment history.
• Order status.
• Delivery information.
• Collection information.

Payment information

Payments may be processed through third-party payment providers. JustaGirl does not intend to store your complete card details.

Payment providers may process payment information according to their own privacy policies and security requirements.

Referral information

• Referral code.
• Referrer information.
• Referred customer's account information.
• Qualifying purchase information.
• Referral rewards.
• Referral balance.
• Redemption records.

Technical information

• IP address.
• Device type.
• Browser type.
• Operating system.
• Application activity.
• Pages or screens visited.
• Error information.
• Basic usage information.

2. How we use your information

• Create and manage your account.
• Process orders.
• Process payments.
• Manage instalment plans.
• Generate receipts.
• Send payment reminders.
• Track orders.
• Arrange delivery or collection.
• Provide customer support.
• Manage referrals.
• Prevent fraud.
• Maintain platform security.
• Improve our services.
• Communicate important order information.
• Meet applicable legal obligations.

3. Legal basis for processing

• It is necessary to provide a service you requested.
• It is necessary to perform a contract with you.
• You have provided consent.
• It is necessary to comply with a legal obligation.
• It is necessary for legitimate business purposes where permitted by applicable law.

4. Payment processing

When you make a payment, your payment may be processed by a third-party payment provider such as Paystack.

JustaGirl does not require your complete card number or card security information for ordinary order management.

5. Third-party service providers

• Payment processing.
• Email delivery.
• Cloud hosting.
• Database services.
• File storage.
• Analytics.
• Security.
• Delivery/dispatch.
• Customer communication.

6. Delivery information

When you request delivery, we may provide necessary information to an authorised delivery or dispatch provider. This may include:

• Customer name.
• Phone number.
• Delivery address.
• Order reference.
• Relevant delivery information.

7. Marketing and notifications

We may send communications necessary to manage your account or order, including:

• Payment confirmations.
• Payment reminders.
• Order updates.
• Collection information.
• Delivery information.
• Account-security messages.

8. Cookies

JustaGirl may use cookies and similar technologies for login, security, order functionality and account preferences.

Optional cookies may be used for analytics, performance or other purposes. Where required, appropriate choices will be provided for non-essential cookies.

9. Data security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, unauthorised disclosure, loss, misuse, alteration and destruction.

However, no internet-based system can guarantee absolute security.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required or permitted by law.

When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of.

11. Your privacy rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Object to certain processing.
• Request restriction of processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Make a complaint regarding the handling of your personal information.

12. Account deletion

You may request deletion of your JustaGirl account. Some information may need to be retained where required by law or reasonably necessary for financial records, fraud prevention, dispute resolution, security, legal claims or regulatory obligations.

13. Children's privacy

JustaGirl does not knowingly seek to collect unnecessary personal information from children.

Where a person is unable to legally enter into a transaction independently, a parent or legal guardian should be involved.

14. Changes to this Privacy Policy

JustaGirl may update this Privacy Policy when necessary. The latest version will be published on the JustaGirl website or application.

15. Privacy contact

For privacy questions, data requests or complaints, contact JustaGirl through:

• 09071103690
• 09019666411
• 08057604043
• Website: https://justagirl.live